Payment methods accepted
Please note that Ross Faulkner Pty Ltd does not accept COD payments.

Credit Card payment information
We accept Visa and Mastercard.

What does it cost me?
We charge nothing extra.

Is it safe to use my credit card online?
Credit card payments made to Ross Faulkner Pty Ltd are processed via the eWay Payment Gateway, which connects directly to our Westpac Banking merchant account, so your credit card and personal details are protected by the latest industry standard SSL (Secure Socket Layer) 128 Bit encryption technology.

As part of our information protection policy, we guarantee that:

  • We do not store your credit card details anywhere on our systems;
  • We only use reputable and reliable third parties that satisfy our stringent security standards.

What is my credit card's CSC number?
Your CSC number is your Card Security Code, which is a 3 or 4 digit number printed on the back or the front of your credit card. As you may have noticed, we request the CSC number on your credit card during your Secure Checkout process. The CSC number is an authentication check to help prevent fraud. Therefore, if your credit card number is provided with an incorrect CSC number, the transaction will not be approved.

If you have a Visa or Mastercard the CSC number is located on the back of your card and it is 3 digits. The CSC number is often also referred to as CVV number, CW2, CVC2 or CID number.

If a credit card number is provided with an incorrect CSC number, the transaction will not be approved.

Direct Deposit payment information
If you choose to pay via Direct Deposit, bank account details for Ross Faulkner Pty Ltd are displayed during the the checkout process. We ask that when making payment, you use the Order No. of your transaction for the reference information, as this will assist in ensuring your payment is approved and goods are despatched in a timely manner.

Goods will only be despatched once payment has been confirmed.